PDF Service Guide Aspire 1820PT 1420P Series Laptop - 973 KB

This service guide is the comprehensive technical manual for the Acer Aspire 1820PT and 1420P series laptops.

It is intended for service technicians and provides detailed instructions for disassembly, component replacement, and troubleshooting.

The guide includes exploded views, part numbers, and step-by-step repair procedures.

Use this manual to perform professional-level repairs and maintenance on your Aspire laptop.

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--- Page 1 ---
Aspire 1820PT/1420P Series


        Service Guide


 Service guide files and updates are available
 on the ACER/CSD web; for more information,
     please refer to http://csd.acer.com.tw


                                                 PRINTED IN TAIWAN

--- Page 3 ---
Chapter 1

System Specifications

Features
    Below is a brief summary of the computer’s many features:


Operating System
            •   Genuine Windows® 7


Platform
            •   Intel® Core™2 Duo processor*
            •   Intel® Pentium® mobile processor*
            •   Intel® Celeron® mobile processor*
            •   Mobile Intel® GS45 Express Chipset


System Memory
            •   Dual-Channel SDRAM support
            •   Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules


Display and graphics
            •   11.6" HD 1366 x 768
            •   Convertible display
            •   Mobile Intel® GS45 Express Chipset


Storage subsystem
            •   2.5" hard disk drive
            •   Multi-in-1 card reader


Audio subsystem
            •   Optimized 2nd Generation Dolby® Sound Room® audio enhancement
            •   High-definition audio support
            •   S/PDIF (Sony/Philips Digital Interface) support for digital speakers
            •   MS-Sound compatible
            •   Built-in microphone


Communication
            •   Integrated Acer Crystal Eye webcam*
            •   WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/
                1800/1900 MHz)*


Chapter 1                                                                                          1

--- Page 4 ---
Windows Keys
    The keyboard has two keys that perform Windows-specific functions.

             Key                                               Description
        Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
                    it launches the Start menu. It can also be used with other keys to provide a variety of
                    functions:
                          <   >: Open or close the Start menu

                          <   > + <D>: Display the desktop

                          <   > + <E>: Open Windows Explore

                          <   > + <F>: Search for a file or folder

                          <   > + <L>: Lock your computer (if you are connected to a network domain), or
                                       switch users (if you're not connected to a network domain)
                          <   > + <M>: Minimizes all windows

                          <   > + <R>: Open the Run dialog box

                          <   > + <U>: Open Ease of Access Center

                          <   > + <BREAK>: Display the System Properties dialog box

                          <   > + <TAB>: Cycle through programs on the taskbar

                          <CTRL> + <      > + <F>: Search for computers (if you are on a network)
                          Note: Depending on your edition of Windows 7, some shortcuts may not function as
                               described.
            Application   This key has the same effect as clicking the right mouse button; it opens the
            key           application's context menu.


Chapter 1                                                                                                     11

--- Page 5 ---
Item                                                Specifications
    Interface        USB 2.0
    Antenna          1x2
    Embedded Controller
            Item                                                Specifications
    Chipset               Winbond WPCE775LA0DG
    Features              •    Shared SPI BIOS flash memory with page programming support.
                          •    High-accuracy, high-speed ADC.
                          •    Up to 95 GPIO ports (including keyboard scanning) with a variety of wake-up
                               events (up to 42 wake-up inputs).
                          •    16-bit RISC core, with up to 4 Mbytes of external address space, running at up to
                               25 MHz.
                          •    128-pin LQChipFP

    Battery
                                                Specifications
                   Item
                                                     6 Cell
    Vendor & model name                SIMPLO UM09F70 3S2P
                                       SANYO UM09F36 3S2P
    Battery Type                       Li-ion
    Pack capacity                      SANYO 6 cell 5600mAh
                                       SAMSUNG 6 cell 5600mAh
                                       LGC 6 cell 5600mAh
    Number of battery cell             6
    Package configuration              3 cells in series, 2 series in
                                       parallel
    Normal voltage                     11.1
    Charge voltage                     12.6


Chapter 1                                                                                                          21

--- Page 6 ---
BIOS Flash Utility
    The BIOS flash memory update is required for the following conditions:
            •   New versions of system programs
            •   New features or options
            •   Restore a BIOS when it becomes corrupted.
    To run the BIOS flash utility:
    1.   Copy the BIOS flash tool and the BIOS into a USB flash disk.
    2.   Set the computer to boot from the USB flash disk. See “Boot” on page 29.
    3.   On boot-up enter at the DOS prompt:
         C:\> flashit.exe v3106.fd /dc /beep:2000


Chapter 2                                                                           31

--- Page 7 ---
External Module Disassembly Process
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.


External Modules Disassembly Flowchart

                                                  Turn off system
                                                  and peripherals
                                                      power


                                                 Disconnect power
                                                 and signal cables
                                                    from system


                                                    Remove
                                                  Dummy Card


                                                     Remove
                                                     Battery


                                                     Remove
                                                    SIM Card
                                                    (Optional)


                                                    Remove
                                                  Lower Cover


                   Remove               Remove                    Remove                  Remove
                    HDD                  DIMM                    WLAN Board              3G Board


    Screw List
            Step              Screw               Quantity                    Part No.
    WLAN                 M2*3                1                       86.ARE07.002
    3G Module            M2*3                1                       86.ARE07.002


Chapter 3                                                                                                    41

--- Page 8 ---
Main Unit Disassembly Process
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.


Main Unit Disassembly Flowchart

                                                   Remove External
                                                    Modules before
                                                     proceeding


                                                         Remove
                                                        Keyboard


                                                       Remove
                                                    Hinge Covers


                                                      Remove                        Remove
                                                    Upper Cover                   Button Board


                            Remove                       Remove                     Remove
                           LED Board                    CRT Board                  I/O Board


                                                                                   Remove
                                                                              Bluetooth Module


                            Remove                       Remove                     Remove
                         Thermal Module                 Mainboard                 RTC Battery


                                          Remove                       Remove
                                       Speaker Module                LCD Module


Chapter 3                                                                                                    51

--- Page 9 ---
Removing the Button Board
IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad Board, replace the
entire Upper Cover.
    1.   See “Removing the Upper Cover” on page 57.
    2.   Unlock the button board cable.


    3.   Disconnect the button board cable.


    4.   Pull the button board cable off the adhesive.


Chapter 3                                                                                             61

--- Page 10 ---
Removing the CRT Board
    1.   See “Removing the Upper Cover” on page 57.
    2.   Turn the LCD module to expose the CRT board.


    3.   Remove the one (1) screw.


             Step                    Screw            Quantity   Screw Type.
    CRT Board                 M2*4              1


Chapter 3                                                                      71

--- Page 11 ---
Screw List
            Step       Screw       Quantity          Part No.
    LCD Bezel      M2*5        2              86.TG607.004
    LCD Panel      M2*4        4              86.W0107.003
    LCD Brackets   M2*2.5      4              86.TPK07.001
    Touchscreen    M2*4        2              86.W0107.003
    Board
    Hinge          M2*4        3              86.W0107.003


Chapter 3                                                       81

--- Page 13 ---
Removing the LCD Brackets
    1.   See “Removing the Microphone” on page 86.
    2.   Remove the four (4) screws from the left and right brackets.


              Step                   Screw              Quantity        Screw Type.
    LCD Panel Brackets          M2*2.5              4


    3.   Remove the brackets.


Chapter 3                                                                             91

--- Page 14 ---
2.   Replace the four (4) screws.


              Step                  Screw                 Quantity   Screw Type.
    LCD Panel Brackets         M2*2.5                 4


Replacing the LCD Cable
    1.   Adhere the touchscreen cable to the panel.


Chapter 3                                                                          101

--- Page 15 ---
3.   Turn the LCD module.


    4.   Lay the LCD cable in the retention guide.


    5.   Lay the antenna cable in the retention guide.


Chapter 3                                                111

--- Page 16 ---
Replacing the Bluetooth Module
    1.   Adhere the Bluetooth module to the bottom cover.


    2.   Connect the Bluetooth cable to the Bluetooth module.


    3.   Connect the Bluetooth cable to the main board.


Chapter 3                                                       121

--- Page 17 ---
7.   Turn the computer over and replace the twenty-two (22) screws in the lower cover.


              Step                      Screw               Quantity           Screw Type.
    Lower Cover                M2*5 (Red Call Out)         16


                               M2*4 (Green Call Out)       6


Replacing the Hinge Covers
    1.   Replace the hinge bezel.


Chapter 3                                                                                    131

--- Page 18 ---
Replacing the SIM Card
    1.   Insert the SIM card into the slot.


Replacing the Battery
    1.   Insert the battery outer edge into the slots.


    2.   Push the battery down into place.


Chapter 3                                                141

--- Page 19 ---
8.   Remove and recently installed hardware or software.
    9.   Restore system and file settings from a known good date using System Restore.
         If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
    10. Reinstall the Operating System.
    11. If the Issue is still not resolved, see “Online Support Information” on page 165.


Internal Microphone Failure
    If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not
    replace non-defective FRUs:


                                     Start


                                                              OK


                               Check M/B Mic.                               Re-assemble the
                                   cable                       NG           MIC cable to M/B


                                      OK                       OK


                               Check MIC wire                                Swap MIC wire of
                               of LCD module                   NG              LCD module


                                   Swap M/B


Microphone Problems
    If internal or external Microphones do no operate correctly, perform the following actions one at a time to
    correct the problem.
    1.   Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´
         Sound and select the Recording tab.
    2.   Right-click on the Recording tab and select Show Disabled Devices (clear by default).
    3.   The microphone appears on the Recording tab.
    4.   Right-click on the microphone and select Enable.
    5.   Select the microphone then click Properties. Select the Levels tab.
    6.   Increase the volume to the maximum setting and click OK.
    7.   Test the microphone hardware:
         a.   Select the microphone and click Configure.
         b.   Select Set up microphone.


Chapter 4                                                                                                      151

--- Page 20 ---
0x     PLATFORM_IDE
            56

            0x     SMBIOS
            57

            0x     MEMORY_SUB_CLASS
            58

            0x     MISC_SUB_CLASS
            59

            0x5A   CON_PLATFORM

            0x5B   SAVE_MEMORY_CONFIG

            0x5C   ACPI_SUPPORT

            0x5D   CON_SPLITTER_UGA_VGA / CON_SPLITTER

            0x5    VGA_CLASS
             E

            0x     DATA_HUB
            5F

            0x     DISK_IO
            60

            0x     MEMORY_TEST
            61     CRISIS_RECOVERY
            0x
            62

            0x     LEGACY_8259
            63

            0x     LEGACY_REGION
            64

            0x     LEGACY_INTERRUPT
            65

            0x     BIOS_KEYBOARD
            66

            0x     BIOS_VEDIO
            67

            0x     MONITER_KEY
            68

            0x     LEGACY_BIOS
            69

            0x6A   LEGACY_BIOS_PLATFORM

            0x6B   PCI_PLATFORM

            0x6C   ISA_FLOOPY

            0x6D   PS2_MOUSE

            0x6    USB_BOT
             E

            0x     USB_CBI0
            6F


Chapter 4                                                161

--- Page 21 ---
Fru List
                                                                             ACER PART
            CATEGORY                       PARTNAME
                                                                                NO.
    ADAPTER
                       ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP-30JH      AP.03001.001
                       BA LF
                       ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-1300-        AP.03003.001
                       04AC LF
                       ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HP-           AP.0300A.001
                       A0301R3 B1LF LF
    BATTERY
                       Battery SIMPLO UM-2009F Li-Ion 3S2P SAMSUNG 6 cell   BT.00607.114
                       5600mAh Main COMMON ID:UM09F70
                       Battery SANYO UM-2009F Li-Ion 3S2P SANYO 6 cell      BT.00603.105
                       5600mAh Main COMMON
    BOARD
                       Foxconn Bluetooth FOX BRM 2046 BT2.1                 BH.21100.004


                       Lan Intel WLAN 112BN.HMWG MM#903341                  KI.CPH01.001
                       Lan Intel WLAN 512AG_HMWG Shirley Peak 5100          KI.SPH01.005
                       MM#897072
                       Lan Intel WLAN 512AN_HMWG Shirley Peak 5100          KI.SPH01.003
                       MM#895373
                       Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM)       NI.23600.046
                       CRT BOARD                                            55.PL907.001


                       LED BOARD                                            55.PL907.002


                       CARD READER BOARD                                    55.PL907.003


                       TP BOARD                                             55.PL907.004


Chapter 6                                                                                  171

--- Page 22 ---
RO       Country      Acer Part No               Description            CPU
    EME      Holland       LX.PL902.017   AS1420P-232G25n W7HP64ATNL1 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_NL11
    EME      Eastern       LX.PL902.016   AS1420P-232G25n W7HP64ATEU7 MC   CMSU230
    A        Europe                       UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_ENQ1
    EME      Czech         LX.PL902.015   AS1420P-232G25n W7HP64ATCZ2 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_SK11
    EME      Denmark       LX.PL902.014   AS1420P-232G25n W7HP64ATDK2 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_ENS1
    EME      Cyprus        LX.PL902.013   AS1420P-232G25n W7HP64ATCY1 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_ES61
    EME      Eastern       LX.PL902.012   AS1420P-232G25n W7HP64ATEU5 MC   CMSU230
    A        Europe                       UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_PL71
    EME      Eastern       LX.PL902.011   AS1420P-232G25n W7HP64ATEU4 MC   CMSU230
    A        Europe                       UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_SV21
    EME      Poland        LX.PL902.010   AS1420P-232G25n W7HP64ATPL1 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_PL11
    EME      UK            LX.PL902.009   AS1420P-232G25n W7HP64ATGB1 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_EN11
    EME      Greece        LX.PL902.008   AS1420P-232G25n W7HP64ATGR1 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_EL31
    EME      Serbia/       LX.PL902.007   AS1420P-232G25n W7HP64ATCS1 MC   CMSU230
    A        Macedonia                    UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_SL11
    EME      Switzerland   LX.PL902.006   AS1420P-232G25n W7HP64ATCH1 MC   CMSU230
    A                                     UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_IT41
    EME      Eastern       LX.PL902.004   AS1420P-232G25n W7HP64ATEU7 MC   CMSU230
    A        Europe                       UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_SL11
    EME      Luxembour     LX.PL902.005   AS1420P-232G25n W7HP64ATLU3 MC   CMSU230
    A        g                            UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_IT41
    AAP      Australia/    LX.PL902.003   AS1420P-232G25n W7HP64ATAU1 MC   CMSU230
             New                          UMACkk 1*2G/250/BT/6L2.8/5R/     0B
             Zealand                      CB_bgn_0.3D_AU_ES61
    TWN      GCTWN         LX.PL902.002   AS1420P-232G25n W7HP64ATTW1 MC   CMSU230
                                          UMACkk 1*2G/250/BT/6L2.8/5R/     0B
                                          CB_bgn_0.3D_AU_TC11
    WW       WW            S2.PL907.001   AS1420P-743G32n W7UT64AWW1 MC    CM743B
                                          UMACkk 1G+2G/320/BT/6L2.8/5R/
                                          CB_bgn_0.3D_AU_ES62


Appendix A                                                                          181

--- Page 23 ---
RO       Country     Acer Part No               Description                CPU
    AAP      Australia/   LX.PLN02.008   AS1820PT-732G25n W7HP64ATAU1 MC      C2DSU730
             New                         UMAGCkk 1*2G/250/BT/6L2.8/5R/        0B
             Zealand                     CB_n2_0.3D_E77W_AU_ES61
    EME      UK           LX.PLN02.010   AS1820PT-733G16n W7HP64ATGB1 MC      C2DSU730
    A                                    UMAGCkk 2G+1G/160/BT/6L2.8/5R/       0B
                                         CB_n2_0.3D_E77W_AUk_EN11
    EME      Germany      LX.PLN02.007   AS1820PT-734G50n W7HP64ATDE1 MC      C2DSU730
    A                                    UMAGCkk 2*2G/500_L/BT/6L2.8/5R/      0B
                                         CB_n2_0.3D_E77W_AU_DE11
    AAP      Australia/   LX.PLN02.006   AS1820PT-734G50n W7HP64ATAU1 MC      C2DSU730
             New                         UMAGCkk 2*2G/500_L/BT/6L2.8/5R/      0B
             Zealand                     CB_n2_0.3D_E77W_AU_ES61
    AAP      Australia/   LX.PLN02.005   AS1820PT-734G32n W7HP64ATAU1 MC      C2DSU730
             New                         UMAGCkk 2*2G/320/BT/6L2.8/5R/        0B
             Zealand                     CB_n2_0.3D_E77W_AU_ES61
    AAP      Thailand     LX.PLN02.004   AS1820PT-734G50n EM W7HP64EMATTH1    C2DSU730
                                         MC UMAGCkk 2*2G/500_L/BT/6L2.8/5R/   0B
                                         CB_n2_0.3D_G2K_AU_TH41
    AAP      Thailand     LX.PLN02.003   AS1820PT-734G50n EM W7HP64EMATTH1    C2DSU730
                                         MC UMAGCkk 2*2G/500_L/BT/6L2.8/5R/   0B
                                         CB_n2_0.3D_E77W_AU_TH41
    TWN      GCTWN        LX.PLN02.002   AS1820PT-732G32n W7HP64ATTW1 MC      C2DSU730
                                         UMAGCkk 1*2G/320/BT/6L2.8/5R/        0B
                                         CB_n2_0.3D_G2K_AU_TC11
    AAP      Singapore    LX.PLN02.001   AS1820PT-734G32n W7HP64ATSG1 MC      C2DSU730
                                         UMAGCkk 2*2G/320/BT/6L2.8/5R/        0B
                                         CB_n2_0.3D_G2K_AU_ES61
    WW       WW           S2.PLN07.001   AS1820PT-734G50n W7UT64AWW1 MC       C2DSU730
                                         UMAGCkk 2*2G/500_L/BT/6L2.8/5R/      0B
                                         CB_n2_0.3D_G2K_AU_ES62
    EME      Germany      LX.PN702.001   AS1820PT-734G50n W7HP64ATDE1 MC      C2DSU730
    A                                    UMAGCrr 2*2G/500_L/BT/6L2.8/5R/      0B
                                         CB_n2_0.3D_E77W_AU_DE11
    WW       WW           S2.PN702.001   AS1820PT-734G50i W7HP64AWW1 MC       C2DSU730
                                         UMAGCrr 2*2G/500_L/BT/6L2.8/5R/      0B
                                         CB_abg_0.3D_E77W_AU_ES62


Appendix A                                                                            191

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