PDF Operating Manual Mercedes Benz 2014 Sprinter - 4 MB
Get to know your 2014 Mercedes-Benz Sprinter inside and out with this official operating manual.
It covers all the vehicle's features, controls, and recommended maintenance schedules.
Understanding these details is key to a safe, efficient, and enjoyable driving experience.
This guide is your go-to resource for everything from setting the clock to understanding dashboard warning lights.
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--- Page 3 ---
Index 9
Standard display (vehicles with- BAS (Brake Assist System) .............. 57
out steering wheel buttons) ........... 184 Distance warning function ............... 58
Standard display (vehicles with EBD (electronic brake force distri-
steering wheel buttons) ................. 189 bution) ............................................. 57
see Warning and indicator lamps Important safety information ........... 56
Display messages Overview .......................................... 56
Calling up the message memory .... 200 Driving systems
Driving systems ............................. 216 Blind Spot Assist ............................ 164
Engine ............................................ 213 Cruise control ................................ 161
Important safety notes .................. 199 Display message ............................ 216
Lights ............................................. 210 Lane Keeping Assist ...................... 166
Safety systems .............................. 206 PARKTRONIC ................................. 168
SmartKey ....................................... 220 Driving tips
Tires ............................................... 218 Automatic transmission ................. 146
Vehicle ........................................... 219 Brakes ........................................... 156
Distance recorder ............................. 189 Break-in period .............................. 136
see Odometer Downhill gradient ........................... 156
see Trip odometer Drinking and driving ....................... 154
Distance warning function Driving abroad ............................... 155
Activating/deactivating ................... 59 Driving in winter ............................. 158
Function/notes ................................ 58 Driving on flooded roads ................ 157
Warning lamp ................................... 59 Driving on wet roads ...................... 157
Door lock Exhaust check ............................... 154
see Central locking Fuel ................................................ 154
Doors General .......................................... 153
Central locking/unlocking Hydroplaning ................................. 157
(SmartKey) ....................................... 66 Icy road surfaces ........................... 158
Control panel ................................... 39 Important safety notes .................. 136
Display message ............................ 220 Limited braking efficiency on
Indicator lamp ................................ 230 salted roads ................................... 157
Drinking and driving ......................... 154 Off-road driving .............................. 159
Drinks holder Overrun cut-off .............................. 154
see Bottle holder Snow chains .................................. 289
see Cup holder Speed limitation ............................. 155
Driver's/co-driver's door Towing a trailer .............................. 173
Unlocking ......................................... 72 Transport by rail ............................. 156
Driver's seat Wet road surface ........................... 156
see Seats
Driving abroad ................................... 155 E
Driving off-road EBD (electronic brake force distri-
see Off-road driving bution)
Driving on flooded roads .................. 157
Display message ............................ 208
Driving on rough terrain Function/notes ................................ 57
Checklist before driving off-road .... 160 Indicator lamps .............................. 221
Driving safety systems ECO Start (Euro 6 engines)
ABS (Anti-lock Braking System) ....... 56 General notes ................................ 140
Adaptive Brake Assist ...................... 59 Electrical closing assist ...................... 73
ASR (Acceleration Skid Control) ...... 60
--- Page 4 ---
Index 19
Bar (definition) ............................... 304 Summer tires ................................. 288
Changing a wheel .......................... 307 TIN (Tire Identification Number)
Characteristics .............................. 304 (definition) ..................................... 306
Checking ........................................ 287 Tire bead (definition) ...................... 306
Definition of terms ......................... 304 Tire pressure (definition) ................ 306
Direction of rotation ...................... 308 Tire pressures (recommended) ...... 305
Distribution of the vehicle occu- Tire size (data) ............................... 297
pants (definition) ............................ 307 Tire size designation, load-bearing
DOT, Tire Identification Number capacity, speed rating .................... 302
(TIN) ............................................... 304 Tire tread ....................................... 287
DOT (Department of Transporta- Tire tread (definition) ..................... 306
tion) (definition) ............................. 305 Total load limit (definition) ............. 307
GAWR (Gross Axle Weight Rating) Traction (definition) ....................... 307
(definition) ..................................... 305 TWR (permissible trailer drawbar
GTW (Gross Trailer Weight) (defi- noseweight) (definition) ................. 307
nition) ............................................ 305 Uniform Tire Quality Grading
GVW (Gross Vehicle Weight) (def- Standards (definition) .................... 305
inition) ........................................... 305 Unladen weight (definition) ............ 306
GVWR (Gross Vehicle Weight Rat- valve, Snap-In ................................ 292
ing) (definition) .............................. 305 Wear indicator (definition) ............. 307
Important safety notes .................. 286 Wheel rim (definition) .................... 305
Increased vehicle weight due to Top Tether ............................................ 53
optional equipment (definition) ...... 305 Touchshift (automatic transmis-
Kilopascal (kPa) (definition) ........... 305 sion) .................................................... 145
Labeling (overview) ........................ 301 Tow-away alarm
Load bearing index (definition) ...... 306 Arming/deactivating ........................ 63
Load index ..................................... 303 Deactivating ..................................... 63
Load index (definition) ................... 306 Operation ......................................... 63
M+S tires ....................................... 288 Towing
Maximum loaded vehicle weight If the vehicle is stuck ..................... 282
(definition) ..................................... 305 Important safety guidelines ........... 279
Maximum load on a tire (defini- Installing/removing the towing
tion) ............................................... 306 eye ................................................. 280
Maximum permissible tire pres- In the event of malfunctions .......... 281
sure (definition) ............................. 306 With a raised front or rear axle ...... 281
Maximum tire load ......................... 303 Towing a trailer
Maximum tire load (definition) ....... 306 Axle load, permissible .................... 333
Optional equipment weight (defi- Cleaning the trailer tow hitch ......... 271
nition) ............................................ 306 Coupling up a trailer ...................... 176
PSI (pounds per square inch) (def- Decoupling a trailer ....................... 177
inition) ........................................... 306 Driving tips .................................... 173
Replacing ....................................... 307 Important safety notes .................. 173
Service life ..................................... 288 Installing and removing the ball
Sidewall (definition) ....................... 306 coupling ......................................... 175
Speed rating (definition) ................ 305 Notes on retrofitting ...................... 332
Storing ........................................... 308 Power supply ................................. 179
Structure and characteristics Trailer loads ................................... 333
(definition) ..................................... 304
--- Page 5 ---
Introduction 29
ately to have the problem diagnosed and rec- Rvehicle reactions and operating conditions
tified. in special driving situations, e.g. air bag
If the problem cannot be rectified to your sat- deployment, intervention of stability
isfaction there: control systems
Rambient conditions, e.g. outside tempera-
Rplease discuss the problem with a manage-
ment representative from the authorized ture
Sprinter Dealer. This data is of an exclusively technical nature
Rif necessary, contact the distributor named and can be used to:
on the inside of the front cover. Rassist in recognizing and rectifying mal-
functions and defects
Ranalyze vehicle functions, e.g. after an acci-
Limited Warranty dent
! Follow the instructions in this Operator's Roptimize vehicle function
Manual about the proper operation of your The data cannot be used to trace the vehicle's
vehicle as well as about possible vehicle movements.
damage. Damage to your vehicle that When your vehicle is serviced, technical infor-
arises from culpable contravention of these mation can be read from the event data mem-
instructions is not covered by the Limited ory and malfunction data memory.
Warranty of the distributor named on the Services include, for example:
inside of the front cover.
Rrepair services
Rservice processes
Data stored in the vehicle Rwarranties
Rquality assurance
A wide range of electronic components in
It is read by employees of the service network
your vehicle contain data memories.
(including manufacturers) using special diag-
These data memories temporarily or perma- nostic devices. More detailed information is
nently store technical information about: obtained from it, if required.
RThe vehicle's operating state After a malfunction has been rectified, the
RIncidents information is deleted from the malfunction
RMalfunctions memory or is continually overwritten.
In general, this technical information docu- When operating the vehicle, situations are
ments the state of a component, a module, a conceivable in which this technical data, in
system or the surroundings. connection with other information (if neces-
These include, for example: sary, under consultation with an authorized
expert), could be traced to a person.
Roperating conditions of system compo-
Examples include:
nents, e.g. fluid levels
Raccident reports
Rthe vehicle's status messages and those of
Rdamages to the vehicle
its individual components, e.g. number of
wheel revolutions/speed, deceleration in Rwitness statements
movement, lateral acceleration, accelera- Further additional functions that have been
tor pedal position contractually agreed upon with the customer
Rmalfunctions and defects in important sys- allow certain vehicle data to be conveyed by
tem components, e.g. lights, brakes the vehicle as well. The additional functions
Z
--- Page 6 ---
Further control panels 39
Door control panel Further control panels
Control panel between the light
At a glance
switch and the steering wheel
Function Page
: Adjusts the exterior mirrors 89
Function Page
; Selects an exterior mirror 89
y Switches the auxiliary heat-
= Opens/closes the left-hand
ing on/off 124
side window 78
± Switches the heater boos-
? Opens/closes the right-
ter function on/off 130
hand side window 78
E Sets the working speed
F 172
E Switches the working
speed governor (ADR) on/
off 172
´ Ventilates the cargo com-
· partment 133
--- Page 7 ---
Occupant safety 49
erly secured in an appropriately sized child X The upper part of the seat belt must be
restraint system or booster seat recom- routed across the middle of your shoulder.
mended for the size and weight of the child. Adjust the seat belt to the appropriate
For additional information, see the "Children height as necessary.
in the vehicle" section. X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
Safety
A child's risk of serious or fatal injuries is sig-
nificantly increased if the child restraints are across your body.
not properly secured in the vehicle and/or the X To raise the seat belt: slide belt sash
child is not properly secured in the child guide ; upwards.
restraint. Belt sash guide ; engages in various posi-
tions.
! Make sure that the seat belt retracts fully.
X To lower the seat belt: press and hold
The seat belt or belt buckle may otherwise
release button :.
become trapped in the door or the seat
adjustment mechanism. This could dam- X Adjust belt sash guide ; to the appropri-
age the door, door trim panels and the seat ate height.
belt. Damaged seat belts can no longer ful- X Let go of release button : and make sure
fill their protective function and must be that belt sash guide ; has engaged.
replaced at a qualified specialist workshop. X To release the seat belt: press release
button ? on seat belt buckle A.
X Guide seat belt to belt sash guide ;.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat
belt retractor. This helps to secure the child
restraint system properly in the vehicle. For
further information on "Special seat belt
retractors", see (Y page 54).
Belt warning for drivers and co-drivers
Regardless of whether the driver's and co-
driver's seat belts have already been fas-
tened, the 7 seat belt warning lamp lights
up for six seconds each time the engine is
started. It then goes out if the driver and the
X To fasten the seat belt: adjust the seat
co-driver have fastened their seat belts. If the
and move the backrest to an almost vertical driver's seat belt is not fastened when the
position (Y page 82). engine is started, an additional warning tone
X Pull the seat belt smoothly through belt will sound. This warning tone switches off
sash guide ;. after approximately six seconds or once the
X Without twisting it, guide the shoulder sec- driver's seat belt is fastened.
tion of the seat belt across the middle of
your shoulder and the lap section across
your hips.
X Engage belt tongue = in seat belt buckle
A.
Z
--- Page 8 ---
Driving safety systems 59
Rthere is interference from other radar sour-
G WARNING
ces Adaptive Brake Assist cannot always clearly
Rthere are strong radar reflections, for identify objects and complex traffic situa-
example in parking garages tions.
Ra narrow vehicle is traveling in front, e.g. a In such cases, Adaptive Brake Assist may:
Safety
motorbike Rintervene unnecessarily
Ra vehicle is traveling in front on a different
Rnot intervene
line
There is a risk of an accident.
Following damage to the front end of the vehi-
cle, have the configuration and operation of Always pay careful attention to the traffic sit-
the radar sensor checked at a qualified spe- uation and be ready to brake. Terminate the
cialist workshop. This also applies to colli- intervention in a non-critical driving situation.
sions at slow speeds where there is no visible
damage to the front of the vehicle. G WARNING
Adaptive Brake Assist does not react:
Activating/deactivating the distance
Rto people or animals
warning function
Rto oncoming vehicles
When you switch on the engine, the distance
warning function switches on after a few sec- Rto crossing traffic
onds. Rto stationary obstacles
X To deactivate: press the æ button Rwhen cornering
(Y page 37). As a result, Adaptive Brake Assist may not
Vehicles without steering wheel but- intervene in all critical conditions. There is a
tons: the Ä warning lamp in the instru- risk of an accident.
ment cluster lights up and the OFF message Always pay careful attention to the traffic sit-
flashes. uation and be ready to brake.
Vehicles with steering wheel buttons:
the Ä warning lamp in the instrument Adaptive Brake Assist aids you when braking
cluster lights up and the message Dis‐ during hazardous situations at speeds above
tance warning deactivated appears. 20 mph (30 km/h). With the help of the radar
X To activate: press the æ button again
sensor system, adaptive Brake Assist can rec-
ognize obstacles that are in the path of your
(Y page 37).
vehicle for an extended period of time.
Vehicles without steering wheel but-
tons: the Ä warning lamp in the instru- When you approach an obstacle and adaptive
ment cluster goes out and the ON message Brake Assist detects that there is a risk of a
flashes. collision, adaptive Brake Assist calculates the
braking force necessary to avoid a collision.
Vehicles with steering wheel buttons: Should you apply the brakes forcefully, adap-
the Ä warning lamp in the instrument tive Brake Assist will automatically increase
cluster goes out and the message Dis‐ the braking force to the calculated level.
tance warning activated appears in the
X Keep the brake pedal depressed until the
multifunction display.
emergency braking situation is over.
Adaptive Brake Assist ABS prevents the wheels from locking.
i Observe the "Important safety notes" sec-
tion for driving safety systems
(Y page 56).
Z
--- Page 9 ---
Key 69
control still have sufficient charge. Other- X Align battery compartment cover : and
wise, change the batteries immediately. push it on until it audibly engages.
i If the remote control is checked within the X Check the function of all the remote control
signal reception range of the vehicle, press- buttons on the vehicle.
ing the & or % button:
Rlock or
Runlock the vehicle
Opening and closing
Changing batteries
You need a CR 2025 2 3 V cell battery, which
can be obtained from any qualified specialist
workshop.
When changing the batteries, do not press
any of the buttons on the remote control.
X Press release button ;.
The key folds out.
X Remove battery compartment cover : in
the direction of the arrow.
X Remove the batteries from the battery tray.
X Insert the new batteries into the battery
tray with the positive pole facing upwards.
Use a lint-free cloth to do so.
Z
--- Page 10 ---
Side windows 79
Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the
voltage supply.
X Turn the key to position 2 in the ignition
lock.
X Pull the two power window switches and
Opening and closing
hold for approximately one second after
closing the side window.
Problems with the side windows
If you cannot completely open or close a side
window:
If there are no objects or leaves in the window
guide that prevent the sliding sunroof from
closing, there has been a malfunction or the
on-board voltage has been interrupted.
X Reset the side window (Y page 79).
Z
--- Page 11 ---
Mirrors 89
Mirrors Adjusting electrically
Rear-view mirror
Seats, steering wheel and mirrors
Adjustment buttons and switches for setting the
mirrors
X Anti-glare mode: push anti-glare lever : X Before pulling away, turn the key to position
in the direction of the arrow. 2 in the ignition lock (Y page 137).
X Press switch ; to position 1 for the left-
hand exterior mirror or to position 2 for the
Exterior mirrors right-hand exterior mirror.
X Press adjustment button : at the top, bot-
Important safety notes
tom, right or left.
G WARNING Adjust the exterior mirrors in such a way
The additional mirrors in the exterior mirrors that you can get a good overview of road
reduce the size of the image. Objects visible and traffic conditions.
in the mirrors are closer than they appear. You
could misjudge the distance from road users i The exterior mirrors are automatically
driving behind you when changing lanes, for heated at low outside temperatures.
instance. There is a risk of an accident. i Adjust the wide-angle mirrors by hand.
You should therefore always determine the
actual distance from road users driving
behind you, e.g.:
Rby looking over your shoulder
Rby looking in the main mirror in the exterior
mirror.
Adjusting manually
X Before starting off, manually adjust the
exterior mirrors in such a way that you can
get a good overview of road and traffic con-
ditions.
Z
--- Page 12 ---
Interior lighting 99
Switching the rear compartment Switching the rear/cargo compart-
lighting on/off centrally (Passenger ment lamp on/off
Van)
Lights and windshield wipers
Interior light with switch (example: Cargo Van)
Rear compartment lighting switch
: To switch on the rear compartment light-
ing
; Automatic control
= To switch off the rear compartment light-
ing
You can switch the rear compartment lighting
on/off centrally on Passenger Vans that are
equipped with convenience control.
There may also be a switch on the rear com-
partment lights that allows you to switch Interior light with switch (example: Passenger Van
them on/off separately. If you switch off rear with rear-compartment air conditioning)
compartment lighting =, the rear compart- 1 To switch on the interior lighting
ment light is switched off, regardless of the 2 To switch off the interior lighting
position of its own switch. 3 Automatic control
If you move the rear compartment lighting
For Cargo Vans and Passenger Vans without
switch to center position ;, the automatic
convenience control, the switch for the inter-
control system is switched on. When you
ior lighting is on the rear interior light in the
open a door or unlock the vehicle, the rear
cargo compartment/vehicle interior.
compartment lighting then goes on automat-
ically. Once the doors are closed, it switches If you move the switch to automatic control,
off automatically after 20 minutes. the rear/cargo compartment lamps go on
when you open a door or unlock the vehicle.
If automatic control is switched on, the rear
It switches off automatically after
compartment lighting goes on automatically
20 minutes, or when you close the doors.
when you unlock the vehicle.
Z
--- Page 13 ---
Windshield wipers 109
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
We recommend that you have the wiper
blades replaced at a qualified specialist
workshop.
! Only hold the wiper blade by the wiper
arm. You could otherwise damage the
wiper rubber.
Lights and windshield wipers
The windshield will no longer be wiped prop-
erly if the wiper blades are worn. Replace the
wiper blades twice a year, ideally in spring and
fall.
Front windshield wiper arm with wiper blade
X Fold wiper arm = away from the wind-
shield.
X Set wiper blade : at right angles to the
wiper arm.
X Press both retaining clips ; together in
the direction of the arrow and swing wiper
blade : away from wiper arm =.
X Pull wiper blade : up and out of the
retainer on wiper arm =.
X Slide new wiper blade : into the retainer
on wiper arm =.
X Press new wiper blade : onto wiper arm
= until you hear retaining clips ; engage.
X Fold wiper arm = back onto the windshield
again.
Z
--- Page 14 ---
Operating the climate control system 119
Vehicle with heating Windshield defroster
X Set temperature control : to a higher tem-
Windshield heater
perature (Y page 113).
X Set airflow control ; to a higher blower
setting. It should be set at least to level two
(Y page 113).
X Set air-distribution control ? to
sz(Y page 113).
i If the windows still fog up, set the control
as described for defrosting (Y page 118).
Vehicle with air conditioning
X Activate cooling with air dehumidification
(Y page 117). Windshield heater switch
X Press the ¨ button (Y page 114).
The windshield heater consumes a lot of
Climate control
The reheat function is switched on. The power. You should therefore switch it off as
indicator lamp in the switch lights up. soon as the windshield is clear. The wind-
To switch off the reheat function, press the shield heating otherwise switches off auto-
¨ button again. The indicator lamp in matically after 5 minutes.
the button goes out. X Start the engine.
X To switch on/off: press the z switch.
Windows fogged up on the outside The indicator lamp in the z button
You should only select this setting until the comes on when the windshield heating is
windshield is clear again. switched on.
X Switch on the windshield wipers If the indicator lamp in the z windshield
(Y page 107). heating button flashes, the on-board voltage
X Switch on climate control (Y page 116). is too low. The windshield heating has
X Adjust air distribution to the footwell
switched off prematurely or cannot be acti-
vated.
(Y page 117).
X Switch off any consumers that are not
X Close the air vents (Y page 121).
required, e.g. reading lamps or interior
lighting.
If enough on-board voltage is available again