PDF Maintenance Manual Raymond 8300 8400 8500 Pallet Trucks & 8600 Tow Tractor - 2 MB

This is the official maintenance manual for the Raymond 8000 series, including the 8300, 8400, and 8500 Pallet Trucks, as well as the 8600 Tow Tractor.

It covers models with serial numbers from 59749 to 83000.

The manual provides detailed procedures for scheduled maintenance, adjustments, and troubleshooting.

Following these guidelines is essential for keeping your warehouse fleet in excellent working condition and ensuring operator safety.

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--- Page 1 ---
Maintenance Manual
Models 8300, 8400, and 8500 Pallet Trucks
and Model 8600 Tow Tractor


Models:                      Serial Numbers:
8300, 8400, 8500, and 8600   59,749 to 83,000

Publication: 1034066E        Revised: 18 Dec 2009
Replaces
Publication: 1034066D        Revised: 15 May 2009

--- Page 3 ---
Raymond ® Pallet Truck Maintenance Manual                             Section 1. How To Use This Manual

Page Revision Record

Page Revision Record
Section 1. How To Use This Manual


This page is a record of the revision of all pages
in this manual. Whenever a page is revised, this
section is updated and included in the revision.

Pages are revised due to technical and
non-technical changes identified as follows:
        •             Technical changes – These changes are
                      identified by a vertical line (change bar) in
                      the left margin next to the change. Pages
                      affected by technical changes are
                      identified with “Revised: Month Year” in
                      the footer. These pages may also be
                      available on the Raymond iNet.
        •             Non-technical changes – These changes
                      consist of typographical and grammatical
                      corrections, paragraph renumbering,
                      repagination, and so on. Non-technical
                      changes are not identified with a change
                      bar, however, affected pages are identified
                      with “Revised: Month Year” in the footer.

Document Revision History
        •             1034066A, Original Issue Date,
                      Issued: 11 November 2005
        •             1034066B, Revision B,
                      Revised: 3/17/06
        •             1034066C, Revision C
                      Revised: 11/26/07
        •             1034066D, Revision D
                      Revised: 05/15/09
        •             1034066E, Revision E
                      Revised: 18 Dec 2009

List of Revised Pages
Revision E standardized placement of content
into eight chapters instead of six. Chapters
were added for Messages and Codes and Theory
of Operation, removing this content from the
Troubleshooting chapter. Operator Display and
Programming content was moved from the
Troubleshooting chapter to the Systems
Overview chapter. These changes align content
of this manual with other Raymond manuals to
aid users in locating information from one class
truck to another.


Publication: 1034066, Revised: 18 Dec 2009                                                           ix

--- Page 4 ---
Raymond ® Pallet Truck Maintenance Manual                        Section 1. How To Use This Manual

                                                                                        START Page
Start2.wmf


                      START: 2


                                              Go to Chapter 5.
             Troubleshoot a problem?    Yes   Troubleshooting


                        No


                                              Go to Chapter 6.
               Troubleshoot a fault            Messages and
             code or run a diagnostic   Yes
                                                   Codes
                       test?


                        No


                                              Go to Chapter 7.
              Test, inspect, adjust,            Component
                remove/install a        Yes
                                                Procedures
                  component?


                                                                      Component
                                                                   Procedures List by
                        No                                              System


                      Go to
                      Chart                                        Component Locator
                     Start: 3.                                       Photographs


Publication: 1034066, Revised: 18 Dec 2009                                                     1-7

--- Page 5 ---
Raymond ® Pallet Truck Maintenance Manual                  Section 2. Safety

                                                       Tie-Down for Transport

Tie-Down for Transport
To transport your Raymond pallet truck in an
over-the-road vehicle or rail car, perform these
steps:
  1. Lower the forks and put the truck in the
     center of the transport vehicle.
  2. Using suitable lifting device, remove the
     battery. See “Battery” on page 7-46.
  3. Position the adjustable chain over and
     thru the battery compartment.
  4. Position an additional adjustable chain
     over and thru the battery compartment.
  5. Position the chain ends of one chain
     toward the front of the vehicle bed and the
     chain ends of the other chain to the back
     of the vehicle bed and draw taut. See
     Figure 2-1.

Figure 2-1.   Tie-Down for Transport
                                            2M-1.tif


NOTE: This secures the truck to the vehicle bed
      and prevents tip-over and forward or
      backward movement.
  6. Secure the battery according to the battery
     manufacturer’s instructions. If equipped,
     remove the battery cover or storage tray
     from the top of the battery and store
     separately.


Publication: 1034066, Revised: 18 Dec 2009                               2-9

--- Page 6 ---
Raymond ® Pallet Truck Maintenance Manual                                       Section 3. Systems Overview

                                                                       Operator Display and Programming

       • When the handle is released at a                  2. Release the horn button when the “P” is
         chosen history number (1-50), the                    displayed. The parameter control indicator
         display first shows the caution or error             is illuminated. See Figure 3-8.
         code and then the activity hour (Hour              3. Use the directional/speed control to scroll
         meter B) the fault occurred.                          to the desired truck parameter you want to
       • For example, if you only have one fault               change or view. See Table 3-1. Release the
         registered in the memory, the second                  directional/speed control to neutral when
         empty position is shown like this: Fault:             the desired parameter number and value
         E - - - and time: - - - -.                            is displayed.
 3. Turn the truck OFF to end displaying the            NOTE: All parameters can be viewed; however,
    error code history.                                       not all parameters can be changed.
                                                              Individual operator parameters (1 thru
Changing Truck Parameters (P)                                 7) may or may not be accessed,
                                                              depending on the value of service
                                                              parameter 39.
                                                            4. Press the horn button once. The
                                                               parameter control indicator on the display
     Modifying specific truck parameters                       starts flashing.
     changes the driving characteristics of the
     truck.                                                 5. Change the parameter value by rotating
                                                               the directional/speed control up or down.
NOTE: Parameters 1 thru 7 are individual                       Release the directional/speed control to
      operator (driver) parameters. Parameters                 neutral when the desired parameter
      10 thru 40 are service parameters.                       number is shown.
      Individual operator parameters                        6. Press the horn button again to confirm the
      (1 thru 7) may or may not be accessed,                   change. The parameter control indicator
      depending on the value of service                        on the display stops flashing and remains
      parameter 39. See Table 3-2, “Service                    illuminated.
      Parameters,” on page 3-9.                             7. Turn the truck OFF to end programming.

Programming Operator Parameters                         The truck parameter change is complete. The
                                                        next time the truck is started, the new
To program the trucks operator parameters               parameter is in effect.
follow directions below:
                                                        Table 3-1.   Truck (Operator) Parameters
 1. Enter special truck mode. See “Special
    Truck Mode” on page 3-6.
                                        Range
Parameter Name               Model                   Default      Description
                                        (Step)
01            Max Speed,     8300,      0 to 42%     42%          Maximum requested speed in walking
              Walking        8400,      (2%)                      speed mode (coast engaged mode on
              Speed Mode     8500,                                models 8400 and 8500). This parameter
                             and 8600                             controls the scaling of the throttle request.
02            Max Speed,     8400,      0 to 100%    100%         Maximum requested speed when in Rabbit
              Rabbit Mode    8500,      (2%)                      mode. This parameter controls the scaling
                             and 8600                             of the throttle request.
03            Acceleration   8400,      1 to 5       2            Selects from a table for acceleration rate.
              Rate for       8500,      (1)          (3 -         1= fastest,
              Riding Speed   and 8600                10.5 in.     5 = gentlest.
              Mode                                   Dia. Tire)


Publication: 1034066, Revised: 18 Dec 2009                                                                  3-7

--- Page 7 ---
Raymond ® Pallet Truck Maintenance Manual                                   Section 3. Systems Overview

                                                                                               FlashWare

Configuration and Truck Setup
Options
The Truck Setup screen feature allows you to:
  •   View and change options (parameters)
  •   View and change the serial number, model
      number, software model number, and
      hour meters of the truck (with a passkey).
      See Figure 3-12.

Figure 3-12.   Typical Truck Setup Screen
                                            3Image7.jpg


Changing Truck Parameters:                                The Truck Parameters area lists the truck
                                                          options.
Options and hour meters displayed in red                   1. Scroll to the parameter that you would like
require authorization codes. When these                       to change and click the value field.
options are selected, a pop up window appears
requesting the authorization code. Contact your            2. Enter the corresponding number that
local Raymond dealer for the correct forms and                matches how you want the truck set. See
procedure for obtaining the authorization                     Figure 3-13.
codes. Authorization codes are available that
allow you to change the Serial Number, Hour
Meters, and Date of Manufacture.


Publication: 1034066, Revised: 18 Dec 2009                                                            3-17

--- Page 8 ---
Raymond ® Pallet Truck Maintenance Manual                               Section 4. Scheduled Maintenance

                                                                  Every 180 Days or 500 Deadman Hours

 Perform the following maintenance tasks every 180 days or 500 HD, whichever comes first.

 Component             Task

 Frame and Tractor     General visual inspection of structural members for cracks, including but not limited
 Checks                to the fork frame and tractor.

 Hardware              Check bolt torque of major components (motors, brake, drive unit). Tighten any loose
                       hardware. Replace any broken or missing hardware. See “Component Specific
                       Service/Torque Chart” on page A-4.

 Horn                  Check that the horn operates when you press the horn button.

 Hydraulic Hoses       Inspect all hydraulic hoses for leaks, nicks, cut, chafing, and bulges. Replace
                       damaged hoses as soon as possible. Inspect all fittings for leaks. Repair any leaks
                       immediately.

 Hydraulic Reservoir   Check fluid level. See “Hydraulic Fluid” on page 7-83.

 Lubrication           Lubricate all grease points and control handle pivot points. Lowest SM interval for
                       truck. See “Grease Fittings (All Models)” on page 4-8.

 Motors                AC - Check the cable lugs to make sure they are tight to the terminal studs. Torque
                       the outside nut to the values listed. Replace any cable that shows signs of excessive
                       heat. Check sensor wires for sound connection and condition. Blow out the inside of
                       the motor with compressed air.
                       DC - Check condition of brushes, springs, and holders. Check that the brush length
                       exceeds the minimum length. Hydraulic Pump motor: 1/2 in. (13 mm). Inspect the
                       commutator. See “Inspection” on page 5-12. Blow out the inside of the motor with
                       compressed air. See “Lift Motor” on page 7-79.

 Pallet Entry          Check and replace damaged wheels/sliders as necessary. See “Pallet Entry Sliders”
 Wheels/Sliders        on page 7-107.

 Traction Amplifiers   Torque power cable terminal nuts to 100 in. lb. (11.3 Nm).

 Shorts to Frame       Check for electrical shorts to frame. See “Shorts to Frame Test” on page 5-8. Wipe
                       down the inside of the compartment.

 Static Straps         Make sure static straps are not worn or broken. Clean debris from straps.

 Switches              Check all switches for correct operation and adjust as needed.

 Warning Decals        Replace any unreadable or damaged decals.

 Load Wheels and       Examine for bond failure, chunking, and excessive or uneven wear. Inspect load
 Drive Tires           wheel bearings for binding or excessive play.


Publication: 1034066, Revised: 18 Dec 2009                                                                   4-5

--- Page 9 ---
Raymond ® Pallet Truck Maintenance Manual                                               Section 5. Troubleshooting

                                                                                        Troubleshooting Flowcharts

END1: End of Troubleshooting
Procedure
Figure 5-3.   END1: End of Troubleshooting Procedure
                                                 5End1.wmf


        END1: End of Troubleshooting Procedure


      Make sure ALL wires, hoses,
                                                             Have the driver operate the
          and cables that you
                                                              lift truck. make sure the
          removed have been
                                                              problem does not recur.
         reattached correctly.


                                                                 Test all other truck
        Make sure all panels are
                                                             functions before returning
         correctly reinstalled.
                                                               the lift truck to service.


       Make sure any component
       that was drained has been
                                                             Fill out any required forms.
      refilled with the correct level
                  of fluid.


                                                             If you are a Raymond dealer
                                                                                               This is especially
       Create the same conditions                              technician and contacted
                                                                                               important if the
        that occurred when the                                 Raymond Field Service to
                                                                                              solution you found
        problem first happened.                                discuss the problem, call
                                                                                                  is not in the
                                                                 them again to let them
                                                                                                troubleshooting
                                                                  know what fixed the
                                                                                                      chart.
                                                                        problem.


       Operate the truck as it was
        being operated when the
        problem occurred. Make                                 End of Troubleshooting
       sure the problem does not
                 recur.


Publication: 1034066, Revised: 18 Dec 2009                                                                    5-5

--- Page 10 ---
Raymond ® Pallet Truck Maintenance Manual                                 Section 5. Troubleshooting

                                                                               DC Electric Motor Tests

Grounded Motor Test                                 Short-Circuited Winding
In a grounded motor, an electrical circuit exists   A short-circuited winding is one where the
between the current-carrying conductors and         insulation on the field or armature has broken
the motor housing. This can be caused either by     down at two or more points. The breakdown
direct contact or thru conductive foreign           creates a low resistance path, permitting
material.                                           current to flow from one turn of the coil to
                                                    another adjacent coil turn, without actually
The ground may be caused by:                        flowing thru the coil wire. The result is a
 •   Insulation breakdown                           decrease in total resistance of the motor
                                                    winding and an increase in the current flow.
 •   Brush leads touching the motor housing         The severity of the short circuit depends on its
 •   Build-up of carbon dust or other materials     location.

To test a motor for grounds:                        A shorted motor may be indicated by:
 1. Isolate the motor from the truck circuit by      •   Slow or sluggish operation
    removing the power cables. Use two               •   Running faster than normal
    wrenches to avoid twisting the terminal
    studs.                                           •   Overheating
 2. Attach one lead of a megohm meter or a           •   Blowing a power fuse
    digital ohmmeter to a motor terminal and         •   On DC motors, severe burning or
    the other lead to an unpainted surface of            discoloring on one or two commutator
    the motor housing. Set the ohmmeter to               segments every 90° of rotation
    the highest scale.
 3. If the ohmmeter reads resistance of less        These symptoms can be caused by problems
    than 100,000 ohms, the motor is                 other than the motor itself:
    grounded. Clean, repair, or replace the          •   Brake too tight or dragging
    motor as necessary.                              •   Wheel bearings too tight
                                                     •   Faulty transmission
Short-Circuited Armature                             •   Binding in an attached pump
A short circuit in the armature causes heating
                                                    Testing a motor for short-circuited windings
that could result in burning of:
                                                    requires special equipment at a motor
 •   Armature coil                                  rebuilding facility.
 •   Brush wires
 •   Commutator segments

Visual inspection may reveal this condition.

Positive determination of a short-circuited
armature requires special equipment at a motor
rebuilding facility.


Publication: 1034066, Revised: 18 Dec 2009                                                       5-15

--- Page 11 ---
Raymond ® Pallet Truck Maintenance Manual                                         Section 5. Troubleshooting

                                                       Symptom Tables: Travel (Forward/Reverse) System
Table 5-19. No Rabbit Speed, Travel/Lift/Lower OK. No Fault Codes

 Possible Cause                                   Action
 NOTE: Rabbit speed only works in the             NOTE: Rabbit speed (actual) is dependant on:
         tractor -first (forward) direction.
                                                   1. +12V present at JP1-9 (Rabbit Input 3) of TA
         End rider models are equipped with
         “latched” rabbit speed buttons. Press     2. CAN Hi input Comm I/O signal at JP1-23
         and release the button to enable          3. Traction motor armature current
         rabbit speed. Rabbit speed is disabled
         by applying brake or returning the
         throttle to neutral.
 Traction Amplifier programming changed           Jack and block truck. Verify programming. If changed,
                                                  reset programming. See “Changing Truck Parameters (P)”
                                                  on page 3-7. Verify inputs of B+ at TA and VM.
 Bad control handle switches or grab rail         For control handle switches, enter the digital input test for
 switches                                         rabbit switches and verify operation. For the grab rail
                                                  switch, measure voltage at JP1-14 wrt B–. With the switch
                                                  closed, voltage should be between 10.5 and 13 volts. With
                                                  switch open, voltage should be 0 volts. If okay, replace the
                                                  TA.

Table 5-20. No Truck Functions Active. TA Flash Code 1,8, (Excessive Battery Voltage). Operator
            Display May Indicate E222

 Possible Cause                                   Action
 Battery Problem                                  Verify the correct, (24V) fully-charged, battery is installed
                                                  in truck.
 Is battery charger plugged into truck?           Disconnect battery charger immediately.
 Bad Traction Amplifier                           Verify battery voltage at key switch input. Measure voltage
                                                  at JP1-1 wire with JP1 disconnected. If 24V, replace TA.


Publication: 1034066, Revised: 18 Dec 2009                                                                  5-25

--- Page 12 ---
Raymond ® Pallet Truck Maintenance Manual                     Section 6. Messages and Codes

                                                                 Traction Amplifier Flash Codes

 TA
          Error
 Flash            Description                              Action
          Code
 Code
 5,1      E150    Initial CAN Message Not Recieved         See “Troubleshooting the CAN Bus”
          or                                               on page 5-6.
          blank
 6,1      E150    CAN Timeout Error                        See “Troubleshooting the CAN Bus”
          or                                               on page 5-6.
          blank
 6,3      E150    Ead SDO CAN Message                      See “Troubleshooting the CAN Bus”
          or                                               on page 5-6.
          blank
 6,5      E150    Ead Communication Spec                   See “Troubleshooting the CAN Bus”
          or                                               on page 5-6.
          blank
 6,8      E232    VCL Runtime                              See “Code E232” on page 6-26.
 6,9      E230    External Supply Out-of-Range             See “Code E230” on page 6-25.
 7,1              CAN Timeout, No Truck Functions Active   See Table 5-32 on page 5-29.
 7,2      E150    FDO CAN Message Timeout                  See “Troubleshooting the CAN Bus”
          or                                               on page 5-6.
          blank
 7,3      C72     Traction Motor Stalled                   See “Code C72” on page 6-18.


Publication: 1034066, Revised: 18 Dec 2009                                                     6-5

--- Page 13 ---
Raymond ® Pallet Truck Maintenance Manual                                 Section 6. Messages and Codes

                                                                                              Caution Codes

Table 6-59.   Code C50

 Code Title              Lift Switch Active on Power Up

 Operator Display        C50

 System Response         Traction performance limited. LOS (Limited Operating Strategy)
                         Outputs available Main, Horn, and Lower

 Alarm Sounds            No

 Reason                  Grab Rail/Load Backrest Lift switch (SW15) active on power up, or pin 12 on TA
                         shorted to B+. TA inputs to JP1-12 are ON

 Tests to Run            Examine VM, Traction Amplifier, and related wiring

 How to Clear            Clear input (held switch, stuck switch, or shorted lead). Cycle key switch OFF/ON.

Table 6-60.   Code C51

 Code Title              Lower Switch Active on Power Up

 Operator Display        C51

 System Response         Traction performance limited. LOS (Limited Operating Strategy)

 Alarm Sounds            No

 Reason                  Grab Rail/Load Backrest Lower switch active on power up or pin 11 on TA shorted
                         to B+. TA inputs to JP1-11 are ON

 Tests to Run            Examine VM, Traction Amplifier, and related wiring

 How to Clear            Clear input (held switch, stuck switch, or shorted lead). Cycle key switch OFF/ON.

Table 6-61.   Code C52

 Code Title              Grab Rail/Load Backrest Lift/Lower Switches Active at Same Time

 Operator Display        C52

 System Response         Traction performance limited. LOS (Limited Operating Strategy)

 Alarm Sounds            No

 Reason                  Grab Rail/Load Backrest Lift and Lower switches active on power up, or pin 11 and
                         12 on TA shorted to B+. TA inputs to JP1-11 or JP1-12 are ON

 Tests to Run            Examine VM, Traction Amplifier, and related wiring

 How to Clear            Clear inputs (held switches, stuck switches, or shorted leads). Cycle key switch
                         OFF/ON.


Publication: 1034066, Revised: 18 Dec 2009                                                                  6-15

--- Page 14 ---
Raymond ® Pallet Truck Maintenance Manual                                 Section 6. Messages and Codes

                                                                                                 Error Codes

Table 6-89.   Code E225

 Code Title               Precharge Fault

 Operator Display         E225
                          TA Flash Code “1,4”

 System Response          No truck function active

 Alarm Sounds             No

 Reason                   TA precharge circuit failed

 Tests to Run             None

 How to Clear             Try cycling key switch OFF/ON. If that does not solve the problem, replace TA.

Table 6-90.   Code E228

 Code Title               Parameter Change Fault

 Operator Display         E228
                          TA Flash Code “4,9”

 System Response          No truck function active

 Alarm Sounds             No

 Reason                   TA parameters have changed. Critical TA parameter changed while operating

 Tests to Run             None

 How to Clear             Cycle key switch OFF/ON.

Table 6-91.   Code E230

 Code Title               External Supply Out-Of-Range

 Operator Display         E230
                          TA Flash Code “6,9”

 System Response          No truck function active

 Alarm Sounds             No

 Reason                   External supply current out-of-range (+12V, +5V). Devices connected to these
                          outputs on the TA are drawing too much current (> 250 mA)

 Tests to Run             If not cleared by cycling key switch OFF/ON, try to determine what device caused
                          the problem

 How to Clear             Cycle key switch OFF/ON.


Publication: 1034066, Revised: 18 Dec 2009                                                                 6-25

--- Page 15 ---
Raymond ® Pallet Truck Maintenance Manual                              Section 7. Component Procedures

                                                                              Component Locator Photos
Figure 7-3.   Model 8400 (Long-John Forks Shown)
                                              7ray100a.jpg


  Control                         Grab Rail
  Handle


                                                             Battery


  Tractor                                                                  Fork Section
  Cover


                                                                                     Load Wheels


                         Caster
                         Wheel


Publication: 1034066, Revised: 18 Dec 2009                                                         7-7

--- Page 16 ---
Raymond ® Pallet Truck Maintenance Manual                                                  Section 7. Component Procedures

Steering and Controls                                                                                          Control Handle

Control Handle
Figure 7-12.                       Handle and Control Head Assembly
W1027306_C1.cgm,W1027306_C2. cgm


                                                                                      Pos      Description

                                                                                      1        Screw

                                                                                      2        Washer, Nylon

                                                                                      5        Grip, Handle
      19                                                                              6        Lower Control Housing

                                                                                      7        Handle Arm Assembly
       20
                                                                      15              15       Stem Harness
       30
                                                                                      16       Control Head Assembly
       17
                                                                                      17       Screw

                                                                                      18       Screw
      18
                                                                                      19       Screw
      6                                                                               20       Cover, Hood

                                                                                      30       Keypad (Optional)

                                                                               7


                                                                                                          Control Head
                                                                                                       16 Assembly
                                                                                                          See Figure 7-13.


                                                                      5


                                      Detail View - Bottom


                                                                      1
                                                                           2

                                                                      Detail View -
                                                                          Top


Publication: 1034066, Revised: 18 Dec 2009                                                                              7-17

--- Page 17 ---
Raymond ® Pallet Truck Maintenance Manual                                Section 7. Component Procedures

Drive and Brake                                                                                Drive Unit
Figure 7-27.          Lower Drive Unit, Cross-Sectional View
W1031913_A.cgm


  LEGEND:                                                                            26
  1. Spiral Gear   19. Shim
  and Pinion Set   20. Shim                                                           11
  2. Bearing Set   21. Shim                                                          23
  3. Bearing Set   23. Clamp Nut
  4. Bearing Set   24. Clamp Nut                                                     27
  5. Bearing Set   25. Gear Axle
  6. Oil Seal      26. Pinion
  7. Magnetic Plug Helical Gear                                                      29
  10. Screw        27. Helical Gear
  11. Nut          28. Lower Gear
  12. Cover Plate Housing                                                            33
  13. Spacer       29. Upper Gear                        31
  14. Shim         Housing
  15. Shim         30. Steering                                                      30
  16. Shim         Bearing Assy.
  17. Shim         31. O-Ring Seal
                                                          13
  18. Shim         32. Screw                                                                        12
                   33. Set Screw                                                      5
                                                          3

                                                         14                                         10

                                                         15

                                                         16

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