PDF Service Guide Acer Aspire Series Laptop - 964 KB
This service guide provides technical information for servicing Acer Aspire Series laptops.
It is intended for authorized technicians and details procedures for disassembly, component replacement, and troubleshooting.
The guide includes exploded views and part information to assist with repairs.
It's a valuable resource for effectively diagnosing and fixing hardware issues on Aspire laptops.
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Aspire Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Chapter 1
System Specifications
Features
Below is a brief summary of the computer’s many features:
Operating System
•
Platform
•
System Memory
• Dual-channel DDR3 SDRAM support:·
• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules
(for 64-bit OS)
Display
• 17" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT
LCD, supporting simultaneous multi-window viewing via Acer GridVista™
• Mercury free, environment friendly
• 16:9 aspect ratio
• Super-slim design
Graphics
•
Storage subsystem
•
Audio subsystem
•
Optical Media Drive
•
Communication
• Acer Video Conference1, featuring:·
• Acer Crystal Eye high-def webcam with 1280 x 1024 resolution
Chapter 1 1
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Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
< >: Open or close the Start menu
< > + <D>: Display the desktop
< > + <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
< > + <M>: Minimizes all windows
< > + <R>: Open the Run dialog box
< > + <U>: Open Ease of Access Center
< > + <BREAK>: Display the System Properties dialog box
< > + <TAB>: Cycle through programs on the taskbar
<CTRL> + < > + <F>: Search for computers (if you are on a network)
Note: Depending on your edition of Windows 7, some shortcuts may not function as
described.
Application This key has the same effect as clicking the right mouse button; it opens the
key application's context menu.
Chapter 1 11
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Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
Phoenix SecureCore (tm) Setup Utility
Information Main Security Boot Exit
Item Specific Help
System Time: [19:10:59]
System Date: [02/05/2010]
<Tab>, <Shift-Tab>, or
Total Memory: 2048 MB <Enter> selects field.
Video Memory: 1024 MB
Grahpic Mode: [Switchable]
Quiet Boot [Enabled]
Network Boot [Enabled]
F12 Boot Menu [Disabled]
D2D Recovery [Enabled]
SATA Mode [AHCI Mode]
F1 Help Select Item F 5 / F 6 C h a n g e Va l u e s F9 Setup Default
ESC Exit Select Menu Enter Select SubMenu F 10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Format/Option
System Time Sets the system time. The hours are displayed with 24- Format: HH:MM:SS
hour format. (hour:minute:second)
System Date Sets the system date. Format MM/DD/YYYY
(month/day/year)
Total Memory This field reports the memory size of the system. N/A
Video Memory Shows the video memory size. VGA Memory size=32 MB N/A
Graphic Mode Sets discrete VGA only for systems with XP or Linux OS. Option: Switchable or
Discrete
Quiet Boot This will hide POST messages while booting. Option: Enabled or Disabled
Network Boot Enables, disables the system boot from LAN (remote Option: Enabled or Disabled
server).
F12 Boot Menu Enables, disables Boot Menu during POST. Option: Disabled or Enabled
D2D Recovery Enables, disables D2D Recovery function. The function Option: Enabled or Disabled
allows the user to create a hidden partition on hard disc
drive to store the operation system and restore the
system to factory defaults.
SATA Mode Control the mode in which the SATA controller should Option: AHCI mode or IDE
operate. mode
Chapter 2 21
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Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:
1. Enter into DOS.
2. Execute BS.exe to display the usage screen.
3. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to
change the boot sequence to HDD|CD ROM|LAN|Floppy.
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.
When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before
sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1. Enter into DOS.
2. Execute qdmitools.exe. The following messages show dmitools usage:
Chapter 2 31
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6. Remove the two (2) screws of the HDD bracket.
Step Screw Quantity Screw Type
HDD Bracket M3.0*3.5L(NI) 2
Disassembly
7. Lift the bracket away from the HDD.
Chapter 3 41
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Step Screw Quantity Part No.
Bluetooth Module TBD
Disassembly
LAN Board TBD
Disassembly
PCH Heatsink TBD
Disassembly
LCD Module M2.5*6L(BNI) 4
Disassembly
Chapter 3 51
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5. Remove one (1) screw from the USB board.
Step Screw Quantity Screw Type.
USB Module 2.5*6 1
Disassembly
6. Lift the USB board clear of the chassis.
Chapter 3 61
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Removing the Switch Board
1. See “Removing the Upper Cover” on page 54.
2. Remove the two (2) screws.
Step Screw Quantity Screw Type
Switch Board M2.5*2Ni 2
Disassembly
3. Lift the switch board away from the upper cover (1) and turn it over (2).
1
2
Chapter 3 71
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7. Separate the brackets from the panel as shown.
8. Peel the LVDS cable off the panel.
9. Continue peeling the cable off the LCD panel.
Chapter 3 81
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11. Place the LVDS cable into cable guides
Chapter 3 91
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Replacing the Main Board
1. See “Replacing the Power Assembly” on page 95.
2. See “Replacing the PCH Thermal Module” on page 96.
3. See “Replacing the CPU” on page 96.
4. See “Replacing the Thermal Module” on page 98.
5. See “Replacing the RTC Battery” on page 99.
6. See “Removing the LAN Board” on page 100.
7. Slide the main board external connector edge in first to the lower case, then lower into place.
8. Replace the three (3) screws to secure the mainboard to the lower cover.
Chapter 3 101
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Replacing the Upper Cover
1. See “Replacing the Main Board” on page 101.
2. See “Replacing the LCD Module” on page 107.
3. See “Replacing the Bluetooth Module” on page 105.
4. See “Replacing the USB board” on page 103.
5. See “Replacing the Power Board” on page 109.
6. See “Replacing the Switch Board” on page 110.
7. Place the upper cover onto the lower cover aligning the hinges first and then press down around the
edges.
Chapter 3 111
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Replacing the ODD Module
1. See “Replacing the Keyboard” on page 114.
2. Replace the ODD bezel.
3. Replace the ODD bracket.
4. Replace the two (2) screws of the ODD bracket.
Chapter 3 121
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TouchPad Failure
If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Start
OK
Check M/B T/P Re-assemble the
FFC NG T/P FFC to M/B
OK OK
Check Swap/Reassemble
TouchPad NG the T/P board or
T/P FFC
Swap M/B
Chapter 4 131
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Post
Functionality Name (Include\ PostCode.h) Phase Description
Code
ASL_ENTER_S4 ASL 54 Prepare to enter S4
ASL_ENTER_S5 ASL 55 Prepare to enter S5
ASL_WAKEUP_S1 ASL E1 System wakeup from S1
ASL_WAKEUP_S3 ASL E3 System wakeup from S3
ASL_WAKEUP_S4 ASL E4 System wakeup from S4
SMM Functions POST Code Table
Functionality Name (Include\ Post
Phase Description
PostCode.h) Code
SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM
SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial
SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function
SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete
SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1
SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3
SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4
SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5
SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function
SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete
InsydeH2ODDT Debugger POST Code Table
Functionality Name
PostCode Description
(Include\ PostCode.h)
Used by Insyde debugger 0x0D Waiting for device connect
Used by Insyde debugger 0xD0 Waiting for device connect
Used by Insyde debugger 0xD1 InsydeH2ODDT Ready
Used by Insyde debugger 0xD2 EHCI not found
Used by Insyde debugger 0xD3 Debug port connect low speed device
Used by Insyde debugger 0xD4 DDT Cable become low speed device
Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail)
Used by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail)
Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail)
Chapter 4 141
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FRU List
Screw Table
Chapter 6 151